Choose a Moving Company Wisely

In researching moving companies, you have probably come across some horror stories--pricey items end up missing, belongings are damaged, and terrible customer service are just a few. Most moving companies wouldn't stay in business unless they provided quality service and proven hard work. So how do you know whether a company is reputable or not? Here are a few questions you should be asking your potential mover:

• How long has the company been in business?
• What type of protection does the company offer against loss or damages? In most cases they will either offer full replacement value or limited liability, which covers as little as 60 cents per pound per article. This means if your movers damage your 10-pound stereo that cost you $1,000, you would only receive $6 in compensation.
• Ask for an in-home estimate from at least three companies. A salesperson from the moving company will go through each room of your house to determine an accurate quote. Estimates given over the phone are usually too good to be true.
• Go to the website of the Federal Motor Carrier Safety Administration. There, you can look up the company's insurance status, licensing, and how many trucks it owns. You can also read about your rights and responsibilities.
• Check a company's ratings with the American Moving & Storage Association and the Better Business Bureau.